Aqa999 Terms & Conditions – Know the Rules, Play Safe

1. General Terms and Conditions

By using the aqa999.org website and all associated services (collectively, the "Platform"), you confirm that you have fully read and accepted these Terms & Conditions. These terms constitute a legally binding agreement between aqa999 and its users.

The platform operates under an international gaming license and complies with the guidelines of the relevant regulatory authority. aqa999 reserves the right to amend these terms and conditions at any time without prior notice.

• These Terms & Conditions are published in Bengali; however, the English version is legally binding.
• By using the platform, you confirm that you are legally eligible to participate in gaming under applicable laws.
• The platform cannot be accessed from countries or regions where online gaming is prohibited.
• Your use of aqa999's services is entirely at your own discretion and risk.

2. Account Registration & Eligibility

You must be at least 18 years old to register on aqa999. Proof of age may be requested at any time. Accounts found to belong to minors will be terminated immediately and any deposited funds will not be refunded.

Only one account is permitted per person. Creating multiple accounts will be considered bonus fraud and may result in all accounts being terminated.

• You must provide your correct name, date of birth, and contact details during registration.
• Opening an account with false or fabricated information is strictly prohibited.
• You are solely responsible for maintaining the security of your account.
• Sharing your login credentials with anyone else is strictly prohibited.
• If unauthorized access to your account is detected, contact support immediately.

3. Deposits & Withdrawals

Aqa999 supports deposits and withdrawals via bKash, Nagad, and Rocket. The minimum deposit is BDT 500 and the minimum withdrawal is BDT 1,000. Maximum limits vary by payment method and are subject to change.

Identity verification (KYC) must be completed before a withdrawal can be processed. Withdrawal requests will not be processed without verification. Withdrawals are typically completed within 30 minutes to 24 hours.

• Only payment methods registered in your own name may be used.
• Depositing via a third party is strictly prohibited.
• Suspicious transactions may be temporarily placed on hold for verification.
• aqa999 may request relevant documentation as part of its anti-money laundering procedures.

4. Bonus & Promotion Terms

Aqa999 offers a range of bonuses – welcome bonus, reload bonus, cashback, and referral bonus. Each bonus has its own wagering requirements, which you should read carefully before claiming.

Wagering requirements must be met before bonus funds can be withdrawn. Typically, the bonus amount must be wagered 20 to 35 times, though the exact conditions may vary by offer.

• Each member is entitled to each bonus offer once only.
• If the wagering requirements are not met within the specified time after claiming a bonus, the bonus will be forfeited.
• Not all games may be available for play with bonus funds; a list of eligible games is provided on the promotion page.
• In cases of bonus fraud or misuse, both the bonus and any associated winnings will be forfeited.
• aqa999 reserves the right to modify or cancel any bonus offer.

5. Gaming Rules

All games on aqa999 are powered by internationally certified RNG (Random Number Generator) technology. Every game outcome is entirely random and not predetermined. The system is regularly audited by independent third-party auditors.

Aqa999 is not liable for any technical errors or disconnections that occur during gameplay. However, your placed bets and account balance will be protected to the greatest extent possible in such situations.

• The use of any software, bots, or automated systems to influence game outcomes is strictly prohibited.
• Collusion is strictly prohibited and may result in account termination.
• Exploiting game rules or system vulnerabilities to gain an unfair advantage will be treated as fraud.
• aqa999 reserves the right to void any abnormal winnings resulting from a technical error.
• Misconduct toward a dealer in a Live Casino game may result in account suspension.

6. Security & Identity Verification (KYC)

Aqa999 complies with international AML (Anti-Money Laundering) guidelines. Identity verification is mandatory for withdrawals above a certain threshold or any transactions flagged as suspicious.

The KYC process typically requires a copy of your national ID or passport along with proof of address. Withdrawals may be on hold until verification is complete.

• All submitted documents are kept strictly confidential.
• Submitting fraudulent documents is a criminal offence and will result in account termination.
• KYC verification is usually completed within 24–72 hours.
• Keep your account password strong and do not share it with anyone.

7. Responsible Gaming Policy

Aqa999 is committed to responsible gaming. Gaming should be a source of entertainment, not income. If you feel your gaming is getting out of control, please use the tools below.

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Session Limit: Set how many hours you play each day.
• Cooling-Off: Take a break from your account for 24 hours up to 30 days.
• Self-Exclusion: Close your account temporarily or permanently.
• Reality Check: Receive regular reminders about your gaming time and spending at set intervals.

For more details, visit our Responsible Gaming View Page.

8. Account Closure & Suspension

Aqa999 reserves the right to suspend or permanently close any account, with or without prior notice. This may apply in particular to the following situations:

• Violation of any provision of these Terms & Conditions.
• Fraud, cheating, or bonus abuse.
• Suspicion of money laundering or illegal financial activity.
• Operating multiple accounts.
• Failure to pass KYC verification or providing false information.

You may also request account closure at any time by contacting our support team. If a balance remains, it will be returned to you after verification.

9. Limitation of Liability

Aqa999 shall not be held liable for the following:

• If a game is interrupted due to loss of internet connection.
• If the service is disrupted due to a technical failure on the part of a third party.
• If loss or damage occurs due to issues with your device or software.
• In the event of force majeure (natural disasters, war, government-imposed restrictions).
• If your account password is compromised.

10. Changes to Terms & Contact

Aqa999 reserves the right to update these Terms & Conditions at any time. Upon your first login after any changes, the updated terms will be displayed and your acceptance will be required.

Check this page regularly to stay up to date with any changes. The "Last Updated" date will indicate when the Terms & Conditions were last revised.

• For any questions regarding these terms and conditions, please contact our support team.
• Email: [email protected]
• Live Chat: Available 24/7.
• For detailed inquiries, please contact our FAQ Page View.